Customer Service

We stand beside you with all our know-how and experience from start to finish in your projects.

Our service includes our entire product ranges (baying cabinets, wall-mounted boxes, KVM switches, keyboard-monitor-mouse consoles, IP PDUs......)

We analyze together all your needs: technical, environment, time frame, budget, and logistics.

We provide integral solutions in a close partnership with you.

Our offers and solutions range from standard products to modified or tailored ones.

  • Sales and Technical Support hotlines
  • Onsite visits to evaluate technical and commercial aspects of your project
  • EFIRACK's design office that offers 3D plans using CAD software
  • Certified EFIRACK technicians
  • Infrastructure diagrams carried out
  • Settings and validation of infrastructure (KVM switches, IP PDU's )
  • Infrastructure closure process done in collaboration with your technical staff
  • Closure report written
  • Transfer of skills and know-how
  • Training for users